FAQs

No problem, many people are afraid to look for a re-mortgage deal because they think there is no possibility of arranging finance.

This may be due to County Court Judgments or rent or mortgage arrears that occurred through any number of reasons like divorce, redundancy, sickness or a failed business venture.

We know that life likes to throw curve balls and no one makes bad decisions deliberately.

We help people everyday in these circumstances and so will aid in getting that money without any judgements and get you the freedom you deserve as fast as we can.

The minimum mortgage advance is £10,000. The maximum loan you could apply for depends on several factors which include: the value of your house, your income and your credit history.

The average time it takes to complete your mortgage is 10 - 14 days, however we have completed some mortgages in under 7 days!

This will depend on the lender and the mortgage you choose. A personalised key facts illustration will give you details of any early repayment charge.

We can arrange mortgages over terms from 5 to 30 years. It is generally accepted financial wisdom that your mortgage should not continue beyond your intended retirement date unless you have adequate income to continue to meet your mortgage commitments in retirement.

There are schemes available, the nature of which will be dependent on your employment nature. Please contact us to see if we can help.

If you are looking to remortgage it is very possible that Finance Direct may be able to reduce your monthly mortgage payment or your overall monthly outgoings if you release some equity for debt consolidation. This is dependent on many factors however, so the easiest way to find out if Finance Direct mortgages may be able to save you money is to call us for a free quote or enquire online.

In short, yes! As long as it's legal, you can use the funds raised by your remortgage to start a business, go on holiday, buy a car, consolidate debt, pay for cosmetic surgery, or anything else really.

We will treat all cases sympathetically and do have mortgages schemes which may allow for unlimited arrears or CCJs. The easiest way to find out if we can help is to give a call or enquire online for a quote.

Finance Direct (UK) Ltd are authorised and regulated by the Financial Services Authority (FSA) who are the statutory regulator of all mortgage lending and administration in the United Kingdom. If you would like verification of our authorised status, the FSA has a list of all firms that are authorised and regulated by them. The Finance Direct (UK) Ltd reference number is 300360. You can check Finance Direct authorisation on the FSA Register by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

The minimum mortgage advance is £10,000. The maximum loan you could apply for depends on several factors which include: the value of your house, your income and your credit history.

I am self employed and find it difficult to prove my income. Can you help?

We have several schemes in which you can self certify your income. For more information please click here.

In order to buy your council property under the Right to Buy scheme, you need to have been a council tenant for a qualifying period of 2 years (or 5 years for new tenants after the 18th of January 2005). For more information, please visit our Right to Buy Mortgage page.

Quite simply, tell us. How can we improve our service if you don't tell us why and where it can be made better. So, if you're ever unhappy with any aspect of our service, we'll welcome your feedback.

We have a complaints process click here for a copy of it. Please click here for more information.

For a list of all the information Finance Direct will need to give you a clear and accurate quote please click here

With an interest-only mortgage you only pay the interest charge each month, at the end of the term you will need to have the original amount you borrowed available. With a repayment mortgage the payments you make are calculated to include paying off the loan by the end of the term.

The mortgage rate you qualify for depends on many factors such as your credit history, the size of your deposit etc. To find out what kind of deals you may qualify for, please call us for a free quote on 0845 430 1111 or enquire online.

This is entirely your choice. We have representatives that can visit you to explain the products and services on offer and help you complete the forms. Alternatively if you do not want a representative to call then we will deal with your enquiry by telephone and post. Remember we are working on your behalf and it is not in our interest to pressure our customers into a product that does not suit their circumstances.

Where necessary, to research your mortgage options we will disclose information to our agents, product providers, regulatory bodies and auditors. For certain products we may search the files of credit reference agencies who will record the search. This information may be shared with other credit grantors and used for credit decisions and when necessary fraud prevention. Your details are strictly in-confidence and our enquiries will not affect your credit status. Click here to view our privacy statement.

We will only contact your employer with your written consent. We can usually avoid the need to contact your employer if you provide us with your last 3 months’ wage slips. If you are self employed and can’t prove you income we can help you self certify.

We will only contact your existing lender with your written consent. We can avoid doing so if you have an up-to-date statement of your account that includes a full settlement figure.

If you're employed:

• The lender will ask for written evidence e.g. payslips and/or your P60 for the past two years.
• They'll also probably write to your employer asking for confirmation.
• Some lenders may accept income that's not guaranteed e.g. commission, bonuses etc., though this would be exceptional.

If you're self-employed:

Traditionally this was more difficult and as a result there are lenders who specialise in the self-employed.

However nowadays many lenders should be interested in you. You would need to show three years audited accounts. If you haven't been in business long enough then the lender should accept a letter of confirmation from your accountant.

Our optional Payment Protection Plan cover repayments if you can't work due to accident, sickness or involuntary unemployment. Call now to discuss what protection you would like on 0845 430 1111.

Many people choose to borrow the money over 25 years. But this is only because that was the traditional length. You can get a mortgage for any length. 15 or 20 year mortgages are fairly common.

The reason why people would want a shorter mortgage term is that - despite seeming to be more expensive, i.e. the monthly payments are higher - at the end of the day you'd be paying a lot less interest over the length of the mortgage.

Because people need them! In the past few years, as loan companies have come to realise that more and more people are having credit problems, the choice of bad credit loans has increased dramatically while interest rates and other charges, such as arrangement and valuation fees, have fallen. As a result, people who would in the past have been turned away, can now get bad credit loans.

We only offer secured loans so the equity in your home will provide security to the lender in the event that you don't make the repayments.

No, you don't need to do anything. We will arrange the valuation to be carried out by a property expert, who will view your property and assess its value at a convenient time for you.

Conveyancing is the legal work involved in buying and selling a house. It would normally be done either by a solicitor or a licensed conveyancer.

As a buyer you need to have one or the other for the sellers/vendors Estate Agent to contact immediately your offer is accepted so try to have one lined up before you get to this stage.

If you want to read more about this now, click here

Certainly, we have several options available, call 0845 430 1111 or click here to find out more.

Certainly, we have several options available, call 0845 430 1111 or click here to find out more.

Put simply, the process of remortgaging in the UK is transferring your outstanding mortgage debt from your existing loan to a new loan without moving home. In fact, you may not even move from one lender to another. You may remortgage either to save money or to release a cash sum if your home is worth more than your existing debt. Your mortgage is likely to be your biggest financial commitment. It is important to regularly review it to ensure it is still appropriate to your circumstances

The only required insurance for a mortgage is buildings insurance. Other insurances that are generally associated with mortgages are there for your protection. You must decide if they are appropriate for your needs and circumstances.

Unfortunately all our products are for homeowners.

We can help if you have you been turned down by a high street lender or are struggling to get a mortgage because your situation doesn't match their view of an 'ideal' customer.

We offer a range of mortgages to people of all financial situations and credit ratings. We realise every situation is unique, so once you've applied we will ask if you would like to speak to one of our underwriters who will help you explore your options.

It costs nothing to apply and only takes a minute. We'll do all the legwork , search for the best lender to suit your needs and let you know what your options are.

The Loan to Value is the amount of loan as a proportion of the value of your property. For example if you want to borrow £60,000 and the value of your house is £120,000 then the LTV is 50%. If you want to instead borrow £90,000 then the LTV increases to 75%.

APR stands for ‘Annual Percentage Rate’ and is the rate you actually pay for your loan and allows you to compare the costs of different mortgages. The APR takes into account:

• The interest rate
• Any fees and charges e.g. the Product Fee
• When and how often you pay the interest and charges

It’s a document that mortgage brokers and lenders have to produce for every customer. A Key Facts Illustration (KFI) outlines important information about the mortgage you’re interested in. It’s important to always read and understand the KFI before you apply for a mortgage. Before you apply for a mortgage, we’ll always provide you with a KFI about that mortgage deal.